questions & answers

Frequently asked questions

What is cashyou?

cashyou is a benefit app for young people and students. In the cashyou app you can find exclusive discounts, exciting lotteries in which you can take part and, if you have saved your UBS payment methods, cashback offers from a wide range of partners where you automatically receive money back after your purchase.

Who can register with cashyou?

You may register with cashyou if you are between 12 and 30 years old and in an apprenticeship. You are in an apprenticeship if you are enrolled at a university, university of applied sciences, technical college, high school, high school, vocational high school, secondary school or secondary modern school in Switzerland or if you are in a regular apprenticeship (apprenticeship).

How do I register with cashyou?

To register with cashyou, you need to download the cashyou app from the App Store or Google Play Store and simply create an account.

How long can I use the cashyou app?

You can use the cashyou App as long as you are in a training relationship, are over 12 years old and have not yet reached the age of 31 (see also "Who can register with cashyou?") If you are no longer in a training relationship before the age of 31, please let us know. Your cashyou account will be automatically deleted on your 31st birthday at the latest.

What does the cashyou app offer?

In the cashyou app, you will find exclusive benefits that the cashyou team has negotiated with various companies especially for users of the cashyou app. These are mainly discount coupons and lotteries. The coupons grant you various benefits (discounts, special offers, etc.), which you can redeem directly on site or online, depending on the offer. If you have entered your UBS payment method, you will also find cashback offers from a wide range of partners where you automatically receive money back after your purchase.

How do I find a specific coupon in the cashyou app?

There are several ways how to find a specific coupon in the cashyou app:

  • On the map in the cashyou app you can see all the benefits in your area. By clicking on the marking, you can go directly to the respective offer.
  • With the search function in the cashyou App you can directly search for specific partner companies or locations.
  • If you are at a local partner company, you also have the possibility to read the QR code on a cashyou sticker or a cashyou partner card to get directly to the offer. You can read the QR code by pressing the QR button in the middle of the cashyou app's main page.
How does redeeming coupons in the cashyou app work?

You can redeem a coupon by clicking on the corresponding coupon in the cashyou app and confirm the redemption. Please make sure to only confirm the redemption if you really want to redeem the coupon. Accidental redemption cannot be reversed. Once you have confirmed the redemption, a QR code, numeric code, barcode etc. will appear which you can show at the checkout or enter in an online shop.

Does the cashyou app cost anything?

The cashyou app is free. Your cashyou account will be automatically deleted on your 31st birthday.

Do I have to download the cashyou app to use the cashyou offer?

Yes, to see the offers of cashyou, you need the cashyou app. You can download it from App Store or the Google Play Store.

How can I see the offers of a particular city?

To see the offers in your area, you can locate yourself on the map in the cashyou app. To see the offers in a specific city, you can select the city on the map or enter it in the search field.

Why can I not redeem a certain coupon in the app?

The reason why you cannot redeem a certain coupon in the cashyou app may be that the coupon is not redeemable indefinitely and you have already reached the maximum number of times you can redeem this coupon. You can see how many times a coupon can be redeemed on the top right of the coupon.

I accidentally redeemed a coupon and now I cannot redeem it again. Can this coupon be reactivated?

No, a coupon will not be reactivated if it was redeemed by mistake. However, many coupons are renewed after a certain time. Therefore you should be able to access the coupon again soon.

I was not granted a coupon after I redeemed it on the spot. Can I reactivate it?

No, a coupon will not be unlocked again if a partner has not granted it. In this case, however, we would be grateful for feedback to info@cashyou.ch so that we can get in touch with this provider and address the incident.

How can I delete my cashyou account?

If you wish to delete your account, you can inform us by email to info@cashyou.ch. We will delete your account for you. Your cashyou account will be automatically deleted on your 31st birthday at the latest.

Who can I contact if I have a problem or further questions?

Please send us an e-mail to info@cashyou.ch or write to us on WhatsApp at +41 76 213 12 21. We are also open for your ideas and suggestions.

Question not answered?

No problem, just contact us and we will answer your question as quickly as possible

All cashbacks, discounts and lotteries are available in the cashyou app